You can check Snapshot Capture, Advanced Motion Detection, or Video Recording Length.To navigate back to the main screen, tap back (Tap the small arrow to the right of the feature name.You can check your Battery Status: Battery Level percentage and Feature Power Usage.Tap the individual device (doorbell or security camera) you want to check.Tap the menu (☰) in the top left corner. To access Power Settings, open the Ring app: You can check the device's Power Settings in your Ring app to see if any optional features, such as Snapshot Capture or Advanced Motion Detection, may be draining your battery. Reduced or distorted audio or video quality.Devices disconnecting from wifi and having trouble reconnecting.If your wifi signal is weak or obstructed, symptoms may include: A poor connection can cause your doorbell or camera to frequently disconnect and reconnect to your wifi network, which wastes energy and contributes to battery drainage. If your Ring Video Doorbell or Security Camera battery is draining too fast, a poor wifi connection may be the cause. To prevent excessive activity notifications, adjust your Motion Settings to a lower sensitivity, disable certain zones, change Motion Frequency to Regularly or Periodically, or adjust the direction of your Ring device so it doesn't detect as much motion. Using Live View often can also drain your battery faster. If your device is capturing an excessive number of events per day, you will likely need to recharge your battery sooner. Get more information on battery life in cold weather. When the temperature drops below 40☏, it may be necessary to charge your Ring product more often.īattery performance will return to normal once the weather warms up and remains above freezing. Troubleshoot an unexpected low battery in your Ring device.īatteries in Ring devices are designed to last for months between charges, but there are factors that could be causing unexpected battery drain.Īt temperatures below 40☏, lithium polymer batteries are less effective at holding a charge.
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